Refund/Return Policy

 

At Practical CBD, we strive to provide you with high-quality CBD products that meet your expectations. If for any reason you are not satisfied with your purchase, we offer a straightforward refund/return policy to ensure your peace of mind.

  1. Eligibility: To be eligible for a refund or return, you must meet the following conditions:
  • The product must be in its original, unopened condition.
  • The product must be returned within 30 days of the purchase date.
  • Proof of purchase, such as a receipt or order number, must be provided.

  1. Return Process: To initiate a return, please contact our customer support team via email at sales@practicalcbd.com. Provide your order details and reason for the return. Our team will guide you through the process and provide you with further instructions.

  2. Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the product.

  3. Refund Processing: Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to the original payment method used for the purchase within 7 business days.

  4. Non-Refundable Items: Certain items are non-refundable, including gift cards and promotional items.

  5. Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We may require photo evidence